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Why does Retrobet Casino need a copy of ID?

Licensed casinos must confirm who you are and where your money comes from, and Retrobet Casino usually finishes that review within 19 hours.

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Licensed & auditedAnjouan license ALSI-593487, independently certified by eCOGRA and Gaming Laboratories International since 2005.

Six short lines

Documents first, payout second

Six lines settle who runs the check, how long it takes and where to write.

Company

Retrobet Casino LLC

Licence

Anjouan Offshore Finance Authority, ALSI-593487

Review time

19 hours

Latest point

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

At the upload screen

Four uploads, one clear result

Three upload boxes, nothing else: Retrobet Casino asks for one thing per screen.

Corners inside the frame

A photo box opens for your proof of identity; lay the card flat, use daylight and keep all four corners inside the frame.

Accepted on the first send

Your name and home address sit at the top of a bill or bank letter; send the full page, dated and unmarked, so nothing is cropped.

Which digits stay visible?

A card or wallet panel asks for a screenshot or statement showing your name; mask the long number, but leave the ends readable.

One file, one review

A progress bar marks your file as it moves through review; note the reference number, then check the same screen rather than sending everything again.

Fewer rejected copies

Copies accepted the first time

Source of funds questions are routine, never an accusation, and these rows show what each copy must include.

Proof of identity

ConfirmsWho you are

Copy showsFull card, all four corners

Proof of address

ConfirmsWhere you live

Copy showsName, address and date

Payment method confirmation

ConfirmsThe account you pay from

Copy showsYour name on the statement

Fix a refusal in one resend

Check the date on the card. An expired ID is refused because a reviewer cannot confirm who you are today. Cards run out of date quietly. Send the newer copy of the same document Check the expiry date before you upload

Half the page in shot. Corners cut off by the frame leave the document unreadable, so the reviewer cannot confirm the whole page belongs to you. Photograph against a dark, flat surface Fit all four corners inside the frame

Screen grab instead of a photo. A screen capture carries no photo layer a reviewer can trust, so the file fails as evidence even when every detail reads clearly. Take a fresh photo of the original Use the camera app, not a screen grab

Proof of documents before, routine check after

A working licence from the Anjouan Offshore Finance Authority (ALSI-593487) makes this check compulsory for Retrobet Casino. Nothing here is aimed at you personally. Anti-money-laundering rules apply to every player, and clearing the question keeps your cash-out moving. Reading the source of funds request as routine is the quickest way through it.

Depending on the sum and the pattern, the reviewer may ask for one or two of these:

Recent payslips from your job
Bank statement showing savings
Tax return or notice of assessment
Sale record for a property or vehicle
Inheritance or gift letter

The moment the request appears

A quiet account, an earlier check

After reading it you will know which moments on the site bring a verification request and why.

Swapping payment details

Altering the card, wallet or bank details behind your deposits makes the account look unfamiliar, so proof of identity and confirmation of the new method are requested.

Cash out with details settled

Before any payout leaves, the licence requires a completed check, so proof of identity, proof of address and payment method confirmation are gathered at this point.

More per deposit?

A higher deposit limit changes what you can put in, so the casino confirms identity and sometimes asks about the funds behind the larger amount.

Prove you are 18 or over

Retrobet Casino admits players of 18 and over only, and a quick document check settles the point before an account stays open.

Smoother payouts

Short replies on identity checks

You will know what to send, when it is due and what to expect back.

What happens if my ID photo gets knocked back?+

You get a message naming the problem and a fresh upload slot, so send the same document shot again with all four corners showing and no glare. Nothing is closed off at that stage. Reply to [email protected] if the reason stays unclear.

Which authority issued Retrobet Casino's licence?+

The Anjouan Offshore Finance Authority regulates the site under licence ALSI-593487, held by Retrobet Casino LLC, company number 868684. That licence is what obliges the casino to run identity and AML checks on every player.

Does a phone photo of my ID get accepted?+

Yes, a sharp phone photo works as long as the whole page is in frame and the text stays readable. Shoot in daylight, avoid flash glare and check that the corner pixels are clear before sending.

What is a source of funds check for?+

It is a routine requirement of the licence aimed at money laundering, not an accusation. You simply explain where the money behind your deposits comes from, and the reviewer matches it to your proof of identity and payment method confirmation.

How soon after signing up do I need to verify?+

At the latest before your first withdrawal, and the casino may ask sooner, at registration or at the first deposit. Nothing is paid out until the check is finished.

What is the waiting time on a KYC review?+

Most checks finish inside 19 hours once the files are readable. Send everything at once and the clock starts on the first upload instead of restarting.